Ez-Plex Custom Shop
Every great project starts with a conversation.
Looking for something unique?
We have one of the largest CO₂ laser beds in Western Canada and love using it. What project are we working on next…
THE PROCESS
1
Contact Us
Fill out the form and tell us about your project.
2
Design
Work with us to to bring your designs to life.
3
Production
Once the design is finalized we start production.
4
Delivery
We offer local pick-up and shipping across Canada.
How Custom Pricing Works
1
Contact Us
Send us what you have and we will figure out how long it will take to design.
Most designs are quick and in the $30 - $50 range. This can change with complexity. layers, fonts, materials and revisions
2
Design
When the design is finalized we can establish the materials, laser time, production time and shipping costs if required.
We collect a %50 non-refundable deposit and allocate the materials to your project. This locks in your order
3
Production
When production is complete, payment is due prior to shipping.
Please understand we are a small business. Cancelling a project during a production run will incur costs for lost materials and time.
4
Delivery
We can arrange shipping
You can arrange shipping
We offer local pick-up
Shop Rate:
$80/hr
Laser Rate:
$48/hr
Custom projects vary significantly in size, materials, and complexity, so every quote is tailored to the specific job. Rather than using inflated flat-rate pricing, we calculate our quotes based on the actual work required. This keeps pricing fair, transparent, and easy to understand.
Most custom fabrication projects start at approximately one hour of shop time, plus machine time and materials.
What kind of stuff do you make?
Check out the latest from our Instagram feed
Custom Work Contact Form
Please fill out our form and tell us about your project. We will review the details and get in touch to discuss options, pricing, and next steps.
How Custom Projects Work
Or process in greater detail
-
Reach out — we'd love to hear from you.
Fill out the form below and tell us about your project. The more detail you share (goals, inspiration, sketches, files, dimensions, timeline, or budget), the better we can help. Our contact form connects directly to email, making it easy to send reference images, CAD files, mood boards, or rough concepts securely.
Here's what happens next:
We review your project within 1–2 business days and reply with initial thoughts and questions.
We collaborate to refine the scope and find the best solution for you.
We provide a clear quote with timeline, pricing, and deliverables.
If everything looks good, we collect a deposit and get started.
Our goal is to make the process simple, transparent, and exciting. Whether this is your first custom project or you’ve done many, we’ll guide you every step of the way.
Please note that every custom project is unique, so we can't provide an accurate quote until we've reviewed your design. Pricing depends on several factors, including the size of the project, material requirements, design complexity, and the total laser cutting time. We import your artwork into our design software, size everything correctly, and calculate the material usage and machine time before preparing your quote. This ensures our pricing is accurate and there are no surprises later.
Most designs don't take long to prepare. Simple projects—such as a single-layer sign, a design using one font, or a straightforward logo with three or four colors—can often be set up in around 30 minutes. More detailed or multi-layer designs naturally require additional time. As a general guideline, we recommend budgeting about one hour of design time for most custom projects.
If you already have print-ready artwork, vector files, or CAD drawings, let us know. Having production-ready files can significantly reduce design time and help move your project into production faster.
-
This is where the fun really happens. We'll work closely with you throughout the design process—sharing previews, making revisions, and fine-tuning every detail until everything looks just right.
You stay in control the entire time. We only move forward once you're completely happy with the final design.
Once you give us the green light, we'll finalize the project costs based on the approved design. At that point, we'll collect a 50% non-refundable deposit to secure your place in our production schedule. Once your deposit has been received, we'll confirm your production timeline and provide you with an estimated completion or delivery date.
-
Once your design has been approved and your deposit has been received, your project enters our production queue. At this stage, materials are ordered or allocated, production time is scheduled, and we begin preparing your project for fabrication.
Here's what you can expect:
Material Preparation: We prepare and cut your acrylic and any other required materials to the correct sizes for production.
Laser Cutting & Fabrication: Your project is precision cut on our commercial CO₂ laser system before moving into any required assembly, engraving, or additional fabrication.
Assembly & Finishing: Components are assembled and finished as required. This may include polishing, sanding, painting, bonding, or other finishing processes depending on your project.
Quality Inspection: Every project is carefully inspected to ensure it meets our quality standards before it leaves the shop.
Most custom projects are completed within 4–6 weeks, although lead times can vary depending on project complexity, our current production schedule, and material availability. Once your order has been confirmed, we'll provide an estimated completion date and keep you informed throughout the production process.
Before your project is shipped or ready for pickup, we'll send you photos of the completed work (when applicable) and an invoice for the remaining 50% balance. Once the final payment has been received, your order will be carefully packaged and shipped, or made available for local pickup.
Now it's our turn to do the work. While your project is in production, changes may not be possible, as materials may already be cut and fabrication underway. Any requested changes or cancellations after production has started may result in additional charges.
-
Local Pick-Up
Our shop is located in Airdrie, Alberta. You're more than welcome to schedule a pick-up time and collect your finished piece(s) yourself. This saves on shipping and gives you a chance to see the shop and meet the team. We'll have your order carefully wrapped and ready at the agreed time.Shipping
We partner with reliable Canadian carriers and have shipped custom pieces across the country.Secure, professional packaging tailored to your item
Tracking provided with real-time updates
Email notifications at key stages (ready to ship, in transit, out for delivery)
Insurance options available for high-value custom work
Delivery Timelines
Custom work typically ships within a day or two after production is complete. We'll give you a clear estimate upfront and keep you updated.Large or delicate pieces may use freight services for safe arrival.
Materials and Capabilities
Acrylic Supply
We stock thousands of pounds of premium cast acrylic in a wide variety of colors, finishes, and thicknesses. By sourcing directly from trusted manufacturers like JinBao and Astra Glass, we maintain consistent quality and inventory, allowing us to respond faster and keep your project moving. Whether you need a single sheet or materials for a large commercial fabrication project, we have the inventory and expertise to help you find the right acrylic for the job.
Laser Cutting and Engraving
We love putting our giant CO₂ laser to work. Its 4' × 8' bed allows us to process full sheets of acrylic, making it ideal for everything from oversized signage and displays to intricate engraved products and production runs. The larger work area gives us the flexibility to take on projects that many smaller shops simply can't, while delivering clean cuts, detailed engraving, and consistent quality.
Design and Fabrication
Every custom project starts somewhere
Whether you have a finished design or just a concept, we'll work with you to develop a solution and fabricate it with the same attention to detail we'd expect for our own projects. From prototypes to production runs, we're with you every step of the way.
Still have questions?
We got you covered
✓
No design? No problem.
Even if you a rough sketch, or just an idea, we'll help turn it into a project you can be proud of.
✓
Not sure if acrylic is the right material?
We'll walk you through your options and recommend the best material for your project, budget, and application.
✓
Need just one?
We love one-off custom projects just as much as production runs.
✓
Tight deadline?
Every project is different. We'll provide an honest quote with no obligation—no surprises, no pressure.
✓
Never ordered custom fabrication before?
That's okay. Most of our customers haven't either. We'll guide you through the entire process from concept to completion.
Let's Build Something Amazing Together.
Whether you're a business looking for commercial fabrication or an individual with a creative idea, we'd love to hear about your project. Tell us what you're envisioning, and we'll help make it a reality.
Every great project starts with a conversation.
