Frequently Asked Questions
Everything you need to know about ordering, shipping and working with Ez-Plex Acrylics
Can I Get Custom Cuts on a Larger Order?
We optimize cuts on full sheets for larger orders. Send your cut list and we'll find the most efficient layout.
Do You Offer Wholesale or Bulk Pricing?
Everyday pricing is already competitive. For multi-sheet or business orders, reach out for a quote.
What Are Your Hours & How Do I Contact You?
Email or text us anytime — we'll get back to you within 48 hours.
Can I Cancel or Change My Order After Placing It?
Contact us as soon as possible. We can usually accommodate changes before an order ships.
What Is Your Return, Damage & Warranty Policy?
Clear defects or shipping damage? We replace it free. Changed your mind? Return shipping is on you.
What's Your Shipping Cost and Timeline?
Orders ship within 48 hours; rates start around $10 depending on weight and destination.
Do You Charge Tax?
Applicable Canadian sales tax is calculated automatically at checkout based on your province.
What Payment Methods Do You Accept?
All major cards through Stripe checkout, plus cash or e-transfer for local customers.